GUIDE SERVICE

As you know, a tour guide is a person who provides assistance, information on cultural, historical and contemporary heritage to people; on organized tours and individual clients at educational establishments, religious and historical sites, museums; and at venues of other significant interest, attractions sites.

If you wish to come to Hanoi and Vietnam. You will arrange your private tour directly with us. We plan the tour together, based on your interests, time and budget. Much of your tour can be planned in advance of arrival in Vietnam (email & telephone ). But the biggest advantage is that we can make last minute arrangements or changes to your tour. A 30% deposit for our GUIDE SERVICE will be sufficient to allow for planning for any number of days you wish to use our service while you travel in Vietnam.

Most of tour needs such as hotels, transportation, meals, entrance fees, etc… will be your responsibility as the tour progresses. No advance fees are normally required except for transportation, such a car or van with driver; and deposit for our services. Most agencies require 24 hour notice for a refund. Some cancellations/changes such as vehicle rental require 24 hour notice before the tour is scheduled to begin.

BOOKING CONDITIONS
To secure our  services, please pay a 30% deposit of the agreed upon fee online at least 2 weeks in advance before the tour. Please book as soon as possible to insure your tour reservation. The client is responsible for any bank/transfer charges. Pay into our bank account (please contact us for details)

CANCELLATION
If we have to cancel your tour due to bad weather and cannot re-schedule on another day, 100% cash refund applies.
No refund will be given in the event of cancellation on your part less than 24 hours before or during the tour.

INSURANCE
Our service do not include personal injury or health insurance. Each participant must have individual medical/health insurance and provide proof coverage prior to departure.
We ask each participant in our tours to sign a disclaimer stipulating that he/she has personal insurance and that Hanoidriverguides will not; in any circumstances, have to assume the responsibility or the expenses caused in the event of accident or disease.

Hanoidriverguides, we are leading local owned driver and guide team based in Hanoi and Vietnam; provide wonderful fully private guided tours, customized tours and adventure tours for a memorable, joyous, fruitful trip and photographic opportunities to visitors that have chance to experience to our country.

We are looking forward to travel with you soon! Thank you very much!